Overall Rating Silver - expired
Overall Score 55.41
Liaison Kristin Larson
Submission Date March 2, 2018
Executive Letter Download

STARS v2.1

San Diego State University
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.50 / 1.00 Catherine Love
Past Associate Director
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
50

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
SDSU contracted a third party vendor to assess employee satisfaction of all employee groups. The vendor provided senior management with detailed reports based on a campuswide data collection process.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
SDSU contracted a third party vendor to assess employee satisfaction of all employee groups. The vendor provided senior management with detailed reports based on a campuswide data collection. Senior management chose top three issues to address and establish a working group for each. Through research and focus groups, the working group presented recommendations for senior management.

Optional Fields

The website URL where information about the programs or initiatives is available:
---

Additional documentation to support the submission:
---

Data source(s) and notes about the submission:
---

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.