Overall Rating Gold
Overall Score 69.80
Liaison Kelly Wellman
Submission Date Dec. 19, 2022

STARS v2.2

Texas A&M University
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Jennifer Reyes
Director
Vice President & Associate Provost for Diversity
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The 2021 faculty and staff campus climate survey was sent to 100% of TAMU's faculty and staff: 15,463 people and 3,217 participants completed the survey resulting in an overall response of 22% (25% for faculty and 21% for staff): No sampling design was used for students, faculty, or staff. The faculty and staff survey was designed to take about 15 minutes to complete. The average participant took about 17 minutes to complete the survey.

The 2021 Your Voice Matters Campus Climate surveys were developed and coordinated in collaboration and partnership with departments and colleges across the university. The survey administration was led by Dr. Alicia Dorsey, Assistant Provost for Institutional Effectiveness & Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) Liaison in the Office of Institutional Effectiveness and Evaluation; Dr. Darby Roberts, Director of the Department of Student Life Studies in the Division of Student Affairs; and Dr. Jennifer Reyes, Assistant Vice President for Diversity. Dorsey, Roberts, and Reyes coordinated item development, worked with university communicators to develop a marketing and communications plan, collaborated with administration to develop an incentive plan, and worked together to submit the Institutional Review Board (IRB) applications.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
At the college/unit level, leaders use the data to develop programs and strategies to improve wellness, satisfaction, and retention and they report on the progress and impact of the programs and strategies in the annual diversity plan accountability reports.

Optional Fields

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.