| Overall Rating | Silver - expired |
|---|---|
| Overall Score | 57.39 |
| Liaison | Tina Woolston |
| Submission Date | Nov. 12, 2015 |
| Executive Letter | Download |
Tufts University
PA-10: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
Tina
Woolston Director Office of Sustainability |
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indicates that no data was submitted for this field
None
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes
None
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
100
None
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
An outside consultant was retained to develop a custom survey for the University. The consultant, an external project manager, the Executive Vice President, and members of Human Resources met with senior leadership to talk about their goals for the survey. Focus groups, open forums, and various methods of communication were used to customize the survey questions for each school and division to identify University-wide and school/division-specific issues to be addressed in the survey. Surveys were sent to all employees with a period of time allowed for responding. Multiple email reminders were sent to potential respondents reminding them to participate. Overall the University averaged a participation rate of approximately 60%
None
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
Survey results were provided in detailed, summary, and executive summary formats for various audiences. Key areas for improvement were identified based on two tiers: University-wide issues and School-wide issues. Action planning committees were convened in each school to develop action plans to address issues and further engage employees in improving work culture
None
The year the employee satisfaction and engagement evaluation was last administered:
2,010
None
The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:
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