Overall Rating Gold - expired
Overall Score 73.28
Liaison Pierre Lemay
Submission Date Jan. 24, 2014
Executive Letter Download

STARS v1.2

Université Laval
PAE-12: Employee Satisfaction Evaluation

Status Score Responsible Party
Complete 2.00 / 2.00 Pierre Lemay
Development Advisor
Office of the Vice Rector, External and International Affairs and Health
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Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
Yes

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A brief description of the institution’s methodology for evaluating employee satisfaction:
The vice-rector of human resources conducted an employee motivation survey in May 2010. To safeguard confidentiality, Hewitt was hired to administer the survey and compile the data. The survey was sent to 5,565 regular and temporary staff from all job groups represented at the university, excluding student staff. It was conducted between May 12 and June 2, 2010, and 2,261 staff members, or 41% of survey recipients, responded. The survey asked over a hundred questions covering 21 motivators. The anonymized results were released in December 2010. The survey results were emailed to all staff, and visits were made to the 34 participating units to discuss their specific results and the takeaways for the HR action plan.

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The year the employee satisfaction evaluation was last administered:
2,010

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The website URL where information about the institution’s employee satisfaction evaluation process is available:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.