Virginia Tech
PAE-12: Employee Satisfaction Evaluation

In 2009, Human Resources engaged the Virginia Tech Center for Survey Research to develop and administer the university’s employee climate survey to 5,449 administrative and professional faculty, research faculty, and staff employees. Teaching faculty were not surveyed because they had been recently surveyed in 2008. The survey included approximately 80 questions covering seven categories: resources, diversity, principles of community, communication, co-workers, leadership, and supervision. The survey results were shared widely: (1) Human Resources met with senior management to discuss findings for their administrative and academic units; (2) university-wide results were reported to the broader university community; and (3) the Chief Human Resource Officer made presentations and facilitated discussions with various university groups, including faculty and staff governance committees. The survey process was repeated in the 2011-12 academic year and included all salaried staff, administrative/professional, research, and instructional faculty. The survey included 81 questions that asked about various aspects of the work climate: resources, diversity, the Virginia Tech Principles of Community, communications, co-workers, leadership, supervision, and job satisfaction. The response rate in 2011 was 46%, with 3,211 employees responding. Two free form comment sections were included and approximately 1,300 comments were received. For the full results of the 2011 Virginia Tech Employee Climate Survey and comparisons between the 2009 and 2011 results, please see the link provided below.